What currency are the prices I see on the site in?
All prices are in USD or EUR.
I just placed an order, when will it ship?
We do our best to ship items as quickly as possible. Please allow 4-7 days for production time before your order is shipped, average shipping times are 15-21 days. Tracking numbers will be updated 3-5 days after your order has SHIPPED. If you do not have a tracking number after 7 business days, please email us at mugiwaraBoyz14@gmail.com .
I am not satisfied with my order, can I return it? What should I do if there is a problem?
We offer a 100% money back guarantee if the product is defective or damaged. You have 30 days to return it to us for a full refund. You must return it at your own expense. Once we have received the product, we will refund the full amount of your original purchase. Please include your name and order number on returned packages.
Please note: If your package is out of delivery, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You can cancel your order without penalty! You must cancel your order before it is shipped. If the item has already been shipped, please use our easy return system to get a full refund.
I entered an incorrect address, what should I do now?
If you misspelled or auto-filled an incorrect address, simply reply to your order confirmation email and confirm it. Once you have verified that the address provided is incorrect, please notify us via email at mugiwaraBoyz14@gmail.com . If the address given is incorrect, we can change it within 24 hours. No refunds will be given after 24 hours of an incorrect submission.
How long does shipping take?
Shipping times vary as we ship worldwide from different fulfillment centers depending on your location. Average shipping time is 15-25 business days.
I have a question that hasn't been answered, can you help me?
Absolutely! We are here to help you make your home beautiful! Please email us at mugiwaraBoyz14@gmail.com and we will be happy to assist you in any way we can.
We receive a large number of emails. If you would like a quick response, please include your order number and clearly explain the problem, thank you.
We try to be there for you 24/7! Quick response.
